Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-crm-systems-for-guest-loyalty-tracking.livebursts.com (hereinafter referred to as “AI CRM Systems,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users visiting our website and utilizing our services. Our commitment to privacy is in line with various international data protection regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA) and subsequent updates (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Total Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy covers all aspects of our website (https://ai-crm-systems-for-guest-loyalty-tracking.livebursts.com), applications, online services, and products offered under the AI CRM Systems brand. Please be advised that this policy does not extend to third-party platforms, applications, or services accessible through links on our site. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy becomes effective when you engage in the following activities:

  1. Using our applications and services as an authorized user.
  2. Visiting our websites linked to this Privacy Policy.
  3. Subscribing to receive communications from us, including newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal data to enhance your experience with our services and improve our business operations:

  • Account Information: Details related to your registration and account creation.
  • Payment Information: Transaction details required for processing payments.
  • Financial Information: Financial records, if you choose to share them, for billing or investment purposes.
  • Purchase Information: Data regarding products or services you have acquired from us.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device for analytics and improved user experience.
  • Location Data: Geographic information provided by your device when using our location-based services.
  • Feedback: Comments, suggestions, and reviews you share with us to improve our products and services.
  • Social Media Information: Publicly available data from social media platforms if you choose to connect them with your AI CRM Systems account.
  • Product Information: Details about the products or services that interest you or that you have purchased.

We collect this information through various means, including direct user input, automated tracking technologies, and third-party data providers, each adhering to their respective privacy practices.

Cookies

AI CRM Systems uses cookies, a common technology used by websites and applications, for the following purposes:

  • Strictly Necessary: These ensure basic functions and features of our platform, such as enabling you to log in securely.
  • Preference: Cookies here allow us to remember your preferences and settings, providing a personalized experience.
  • Analytics: Used to track user behavior on our sites, helping us understand how visitors engage with our content and services.

Users can control non-essential cookies through our built-in Cookie Manager, offering transparency and control over their data usage.

Retention and Deletion

We retain personal data for the duration of your interaction with our services and for legal or business purposes required by applicable laws. Once the purpose for data retention is fulfilled, we securely delete or anonymize the information to ensure it can no longer be linked back to you.

Security Measures

AI CRM Systems has implemented robust security measures to protect your personal data:

  • Data Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Servers: Our servers are maintained in controlled environments with strict access controls.
  • Third-Party Providers: When employing third-party services, we ensure they adhere to stringent security standards.

Children’s Privacy

AI CRM Systems does not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected data from a minor in error, please contact us immediately so that we can take appropriate action.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

  • Access and rectification of your information.
  • Erasure or the right to be forgotten.
  • Restriction or objection to the processing of your data.
  • Data portability, allowing you to transfer your data to another service provider.
  • The right to file appeals or complaints with relevant supervisory authorities.
  • The right not to be subject to automated decision-making processes that significantly affect you.

To exercise these rights or if you have any data-related inquiries, please contact our Privacy Team using the information provided below.

Changes to Policy

AI CRM Systems reserves the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage users to review it periodically for changes.

Contact Information

For questions regarding privacy, data requests, or unsubscribe queries, please contact us:

We appreciate your trust in AI CRM Systems, and we are committed to maintaining the highest standards of data privacy and security.